Privacy Policy

Privacy Policy has a long history of recognizing and protecting the privacy of its customers’ information. With the advent of the Internet, is committed to protecting your privacy and utilizing technology that gives you the safest and most powerful online experience available. We want to assure you that when asks for customer information, our goal is to improve our customer relationships. is designed and intended for U.S. residents, U.S. Territory residents and Canadian residents. This privacy applies to all customer-identifiable information obtains when a customer visits our website. The following statements will help you understand how collects, uses, and safeguards the information you provide through websites.

Information Collection & Use

When you browse websites, you do so without revealing your identity. Personal information is not collected without your awareness.

In the order-capture process, may track the order preferences of visitors to our website(s). Information tracked and retained by is generic and not individually identifiable.

Personal Information You Choose to Provide

At times, may request that you voluntarily supply personal information for purposes such as receiving correspondence, registering on the website, making purchases, participating in online surveys, and receiving notice of employment opportunities. If you elect to participate, may require you to provide personally identifiable information, including your name, mailing address, phone number, financial institution information, credit card information or e-mail address. When you submit personal information to, you understand and agree that and its affiliates may access, store, and use your personal information. Information you provide is safeguarded according to our strict standards of security and confidentiality.

Choice to OptOut provides you with the opportunity to opt out of receiving unsolicited marketing mail as a result of your transaction with us. You may have your personal information removed from our database for marketing purposes and request not to receive future communications or services. If you’d like to opt out, please contact us. By default, you are not placed on our promotional mailing list when you place an order, but are placed on our list of customers who receive reorder reminders when their stock begins to run low.

Correct/Update/Access is committed to ensuring that the information we obtain and use about our customers is accurate. You can help us maintain accurate records by informing us of changes or modifications to your personal information. service representatives are trained to answer questions about and give you reasonable access to your personal information in our database.

Other Web Sites Linked to® is not responsible for the content or information practices employed by other websites that are linked to or from websites. In most cases, links to websites are provided solely as pointers to information on topics that may be useful to the users of the websites.


Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the confidentiality of information. These reviews are conducted by internal staff, internal auditors who report directly to the® Board of Directors, external auditing and accounting firms, and government regulators. Included in these self-assessments and examinations are reviews of the controls and safeguards related to consumer privacy described.

Disclosure of Individual Information is committed to protecting your private information. uses the information collected about you to process orders and to provide a more personalized shopping experience. may also use your information to communicate with you about products, services and future promotions. For the purposes of check verification and fraud prevention, exchanges information about our customers internally and among our affiliates. will never share customer information, including names and mailing addresses, with third parties. If you do not want to receive correspondence from, you may opt out as described below.

Financial Institution Disclosure: Your Acceptance of these Terms

By using websites, you consent to the Privacy Policy for If you do not agree with this Privacy Policy, please do not use the websites. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Your continued use of websites following the posting of changes to these terms means that you accept these changes


Encryption is a process by which we use software to scramble sensitive information while it is in transit to®. We currently use the industry-standard SSL (Secure Sockets Layer) encryption. But we continue to keep up with the current technologies in an effort to protect the security of your information. We encrypt all personal information you give us when you place an order online. Remember, if you feel uncomfortable providing any of this information online, please feel free to contact us.

Our SSL Certificate, through, encrypts all of the information that is transferred through your browser to the server and back. You can verify the SSL Certificate with by clicking on the Security Stamp below. If you are on secure pages, a padlock should be displayed on the bottom right (Internet Explorer), the top left (Opera), or the bottom left (Netscape). You can click on these Icons for further information about the SSL Certificate.

Information Security

Security measures are in place on websites to protect against the loss, misuse and alteration of the information under our control. We offer industry-standard security measures available through your Web browser. Information is encrypted and scrambled en route and decoded once it reaches Information (including e-mail messages) that you send to us might not be secure unless we advise you prior to your transmission that security measures will be in place. Therefore, we ask that you do not send confidential information such as social security or account numbers to us via an unsecured e-mail message. Send confidential information to us by U.S. mail or phone. takes steps to require that it’s vendors, consultants, suppliers, and contractors we hire to observe our Privacy Policy with respect to security and the collection, use, and exchange of our customers’ information.

Hacker Safe

This site is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a website's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.

Research conducted at the federally funded research and development center operated by Carnegie Mellon University indicates that sites free of all known vulnerabilities that can be remotely scanned for, such as those earning HACKER SAFE certification, will prevent over 99.99% of hacker crime

BBB Online® Privacy Program® is a proud participant in the BBB OnLine® Privacy Program. The BBB Online Privacy Program is backed by an organization noted for its expertise and experience in conducting successful national self-regulation programs--the Council of Better Business Bureaus. The mission of BBB OnLine is to promote trust and confidence on the Internet by advocating ethical online business practices. Further information about this program is available at

Data Storage

For your protection, we do not keep credit card numbers on file. Each time you place an order, you must give us your card number again so we may verify the account information through our AVS (address verification service). This is one mechanism to help prevent fraud. We do store your name, address, imprint, and other pertinent information to aid in the process of reorders.


Cookies are small pieces of information that are stored by your Web browser on your computer's hard drive. A cookie may contain information (such as a unique user session ID) that is used to track the pages of the websites you've visited. uses cookies, but we do not store personally identifiable information in your cookies.®'s website uses cookies to improve your shopping experience. The information stored in cookies helps us serve you better by keeping track of your order as you shop at our sites. This information also helps us improve our site design.

Third Party vendors including Google, show® ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on our prior visits to®. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Most Web browsers automatically accept cookies, but you can usually set your browser to decline cookies. Even if your Web browser is set to decline cookies, you can use the majority of the features within our sites. However, you will not be able to place an order or retrieve your personal order history.

Your Right to Ordering Validation- Helping to Prevent Fraud

First time orders require a faxed, voided sample of a blank check or deposit ticket, which is the premier way to prevent fraud on new orders. This shows proof of direct ownership of the account. We also use your bank routing number and account number to verify the actual existence of the account. Credit cards go through an Address Verification Services to verify the name and address on the card.

Our system also checks for combinations of common elements of fraudulent orders: changes in the ship to address on reorders; different ship to, imprint and billing information; and deliveries to Post Office boxes and other non-physical

Contact Us
Monday through Friday 9:00am - 9:00pm ET Phone: 866.579.9150 Email: 204 Riverside Industrial Pkwy, Portland, Me 04103