Frequently Asked Questions

How can I order with®?

Ordering with® has never been easier! To order online, visit® To order via phone, call us at 866.579.9150 To order via fax and mail, download our order form Fax to 800-893.0177 Mail to: 204 Riverside Industrial Parkway Portland, ME 04103
(Back to top)® Return Policy® is proud to offer a 100% satisfaction guarantee. When you order from us, you have no risk involved. If you are not satisfied with your order for any reason, just return your items within 90 days from delivery. We will refund your order total ( excluding shipping), remake your order or credit your account. No questions asked. We do not charge any restocking fees, but you will be responsible for the return shipping at your own cost. If you are not satisfied with your order, please contact us immediately.
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What are your accepted payment methods?

Our accepted payment methods are: VISA, MasterCard, American Express, Discover or Check by Mail
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How can I check the status of my order?

You can check the status of your order under the Order Status of our website. Here, you can enter your order number and billing zip code or your routing number and account number to check where your order is in the production process.
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How soon will I receive my order?

Our standard production time is 3-5 days, not including weekends and holidays. Shipping time is additional to production time. Click here to see a UPS Ground Map of delivery times.
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Is ordering checks online safe?

We know how important security is to our customers. Our site uses Hacker Safe systems along with Secure SSL technology to ensure your information is safeguarded against fraud. We are also members of the Better Business Bureau Online, an organization noted for its expertise and experience in conducting successful national self-regulation programs--the Council of Better Business Bureaus. The mission of BBB Online is to promote trust and confidence on the Internet by advocating ethical online business practices. We use a secure server for all online transactions. In addition, we have set up security checkpoints in the ordering process, such as verifying your bank routing number, for extra protection.
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What is your standard method of shipping?

Our standard method of shipping is UPS Ground.
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What if I need technical support?

Technical support for this website is offered Monday through Friday from 9:00 am – 8:00 pm EST. You may reach our customer service technical support staff by calling 866.579.9150 or you may email us with your questions.
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Contact Us
Monday through Friday 9:00am - 9:00pm ET Phone: 866.579.9150 Email: 204 Riverside Industrial Pkwy, Portland, Me 04103